Is BigCommerce Down?
BigCommerce is experiencing issues
0 user reported issues - last 24 hours
Reported Issues by Category
Recent BigCommerce Outages
Is BigCommerce down right now? Based on our monitoring, it is currently experiencing an outage. BigCommerce reported 17 outages in the last 30 days across 5 components. Check below for the latest status updates, outage history, and real-time component monitoring for BigCommerce.
| Title | Date | Severity | State | Duration | Details |
|---|---|---|---|---|---|
Orders coming in with an incomplete transaction ID Commerce Engineering is currently investigating reports of orders coming in with incomplete transaction IDs when using Auth.net, causing the Capture P... | 2026-10-22T20:14:22.363Z | Minor | Ongoing | ~3 hours 57 min | View |
Search Indexing Delays Affecting a Subset of US Stores Commerce Engineering is investigating an issue causing delays in product search indexing for a subset of US stores. Our team is working to identify th... | 2026-10-20T09:23:24.874Z | Minor | Resolved | ~1 hour 10 min | View |
Delayed product updates in storefront search Commerce engineers identified and mitigated an issue where a backlog of CRUD operations in entities delayed changes from appearing in storefront for u... | 2026-10-15T22:14:06.881Z | Minor | Resolved | ~1 min | View |
Delayed Data in Analytics Reports BigCommerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports for a subset of stores. | 2026-10-14T19:21:35.377Z | - | Resolved | ~1 hour 29 min | View |
Some storefront searches returning incomplete results Some stores are seeing storefront searches return no results or miss products they should include. We've found the cause and are rolling out a fix. | 2026-10-14T18:32:55.571Z | Minor | Resolved | ~1 hour 29 min | View |
Storefront Search Stability Issues for Subset of US Stores Commerce Engineers are investigating an issue impacting latency and availability of storefront search requests for a subset of US stores. | 2026-10-14T09:08:45.010Z | Minor | Resolved | ~33 min | View |
Storefront Search Stability Issues for Subset of US Stores Commerce Engineers are investigating an issue impacting latency and availability of storefront search requests for a subset of US stores. | 2026-10-14T00:25:31.557Z | Minor | Resolved | ~29 min | View |
Аn issue with Management API requests to add products to carts BigCommerce engineers are investigating an issue with Management API requests to add products to carts. We'll share updates as more information become... | 2026-10-12T11:14:16.252Z | Minor | Resolved | ~59 min | View |
Slow response times on some requests Commerce engineers are investigating slow response times on some requests around product images. | 2026-10-12T01:58:14.497Z | Minor | Resolved | ~42 min | View |
Storefront Search Issues BigCommerce Engineers are investigating an issue impacting latency of storefront search requests for a subset of stores. | 2026-10-08T17:34:44.088Z | Minor | Resolved | ~1 min | View |
BigCommerce 30-day Outage History
Total outages 17 across 5 components | Last incident: October 22, 2026
BigCommerce Components and Regions Status
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Read Article →Frequently Asked Questions
Is BigCommerce down right now?
Yes, BigCommerce is experiencing an outage.
How can I check if BigCommerce is experiencing an outage?
You can check if BigCommerce is experiencing an outage, service degradation, or maintenance by checking this page or by checking their official status page. BigCommerce had a total of 17 outages across 5 components in the last 30 days.
What BigCommerce issues are currently reported?
View the BigCommerce outages section above for current problems affecting BigCommerce services.
How long will BigCommerce be down?
BigCommerce is down. The duration of a service degradation or outage is not always known in advance. You can sign up for an IncidentHub account to get notified when BigCommerce is back up or keep checking their status page.
How can I stay updated on BigCommerce's status?
You can stay updated on BigCommerce's status by creating an account at IncidentHub. IncidentHub is a vendor outage monitor and status page aggregator that will notify you when BigCommerce has an outage or a scheduled maintenance and when it's back up.
How can I fine tune my alerts for BigCommerce's status?
You can fine tune your alerts for BigCommerce's status by selecting only those components that are relevant to you. You can also choose to be alerted for the start and end of an outage, or for all updates for an outage.
How do you detect BigCommerce outages?
We detect outages by monitoring BigCommerce's official status page periodically.
How do you detect BigCommerce maintenance?
We detect maintenances by monitoring BigCommerce's official status page periodically.
How do I report a BigCommerce outage?
You can report a BigCommerce outage by clicking on the "Report an outage" button at the top of this page.
How long does BigCommerce maintenance take?
BigCommerce's maintenance duration is usually announced on their official status page. You can also stay updated on BigCommerce's maintenance by creating an IncidentHub account.
How can I see scheduled maintenances for BigCommerce?
You can see scheduled maintenances for BigCommerce and your other services by logging into your IncidentHub dashboard.
What services other than BigCommerce do you monitor?
Apart from BigCommerce, IncidentHub - as a status page aggregator - monitors 1125+ Cloud and SaaS status pages.
How can IncidentHub notify me about future BigCommerce outages?
IncidentHub is a vendor outage monitor and status page aggregator that can notify you about future BigCommerce outages using Email, Slack, PagerDuty, Discord, Webhooks, Freshdesk, and more.
How does IncidentHub differ from Downdetector in monitoring BigCommerce outages?
IncidentHub monitors BigCommerce's official status page directly, so you can see confirmed outages with component-level detail and history. IncidentHub can also send alerts and create a single status page for all your third-party services, including BigCommerce.