Is BigCommerce Down?
BigCommerce status is up
0 user reported issues - last 24 hours
Reported Issues by Category
Recent BigCommerce Outages
Is BigCommerce down right now? Based on our monitoring, it is currently operational. BigCommerce reported 14 outages in the last 30 days across 4 components. Check below for the latest status updates, outage history, and real-time component monitoring for BigCommerce.
| Title | Date | Severity | State | Duration | Details |
|---|---|---|---|---|---|
Some products are not searchable in Storefront The issue causing some storefront searches to return incorrect results, including missing products and unexpected in-stock filtering. Our engineers ar... | 2026-11-04T18:41:06.630Z | - | Resolved | ~1 hour 52 min | View |
High Rate of Cloudflare Challenge Pages The BigCommerce platform is currently experiencing an abnormally high volume of automated traffic being directed at stores.
The engineering team has d... | 2026-10-28T03:11:29.855Z | Minor | Resolved | ~1 day 19 hours 18 min | View |
Degraded search availability across the platform We are currently experiencing degraded availability of Search across the platform. Some shoppers may see errors (HTTP 500) instead of search results.... | 2026-10-27T21:23:23.329Z | Minor | Resolved | ~1 hour 6 min | View |
Bolt payments are currently failing Bolt payments are currently failing. The failure started when Bolt changed their domain from bolt.com to boltapp.com. Our team is working with Bolt to... | 2026-10-27T05:29:54.535Z | Major | Resolved | ~2 hours 12 min | View |
Some Android shoppers on headless storefronts may be unable to reach checkout We are investigating an issue affecting some shoppers on headless storefronts who use Chrome on Android. Since approximately 15:46 UTC on October 25,... | 2026-10-26T12:07:59.438Z | Major | Resolved | ~2 hours 11 min | View |
Search availability reduced and latency increased Commerce Engineering is currently investigating issues with increased latency and reduced availability for search functionality | 2026-10-24T15:35:56.979Z | Minor | Resolved | ~3 hours 12 min | View |
Delays in Real-Time Event Processing We experienced delays in real-time event processing due to an issue within our messaging infrastructure.
The backlog has now cleared, and processing h... | 2026-10-24T13:08:10.001Z | - | Resolved | ~14 min | View |
Orders coming in with an incomplete transaction ID Commerce Engineering is currently investigating reports of orders coming in with incomplete transaction IDs when using Auth.net, causing the Capture P... | 2026-10-22T20:14:22.363Z | Minor | Resolved | ~7 hours 33 min | View |
Search Indexing Delays Affecting a Subset of US Stores Commerce Engineering is investigating an issue causing delays in product search indexing for a subset of US stores. Our team is working to identify th... | 2026-10-20T09:23:24.874Z | Minor | Resolved | ~1 hour 10 min | View |
Delayed product updates in storefront search Commerce engineers identified and mitigated an issue where a backlog of CRUD operations in entities delayed changes from appearing in storefront for u... | 2026-10-15T22:14:06.881Z | Minor | Resolved | ~1 min | View |
BigCommerce 30-day Outage History
Total outages 14 across 4 components | Last incident: November 4, 2026
BigCommerce Components and Regions Status
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Read Article →Frequently Asked Questions
Is BigCommerce down right now?
No, BigCommerce is not reporting any issues.
How can I check if BigCommerce is experiencing an outage?
You can check if BigCommerce is experiencing an outage, service degradation, or maintenance by checking this page or by checking their official status page. BigCommerce had a total of 14 outages across 4 components in the last 30 days.
What BigCommerce issues are currently reported?
View the BigCommerce outages section above for current problems affecting BigCommerce services.
How long will BigCommerce be down?
BigCommerce is not currently experiencing any issues. You can sign up for an IncidentHub account to get notified when BigCommerce has an outage or a scheduled maintenance and when it's back up. Alternatively, you can also keep checking their status page.
How can I stay updated on BigCommerce's status?
You can stay updated on BigCommerce's status by creating an account at IncidentHub. IncidentHub is a vendor outage monitor and status page aggregator that will notify you when BigCommerce has an outage or a scheduled maintenance and when it's back up.
How can I fine tune my alerts for BigCommerce's status?
You can fine tune your alerts for BigCommerce's status by selecting only those components that are relevant to you. You can also choose to be alerted for the start and end of an outage, or for all updates for an outage.
How do you detect BigCommerce outages?
We detect outages by monitoring BigCommerce's official status page periodically.
How do you detect BigCommerce maintenance?
We detect maintenances by monitoring BigCommerce's official status page periodically.
How do I report a BigCommerce outage?
You can report a BigCommerce outage by clicking on the "Report an outage" button at the top of this page.
How long does BigCommerce maintenance take?
BigCommerce's maintenance duration is usually announced on their official status page. You can also stay updated on BigCommerce's maintenance by creating an IncidentHub account.
How can I see scheduled maintenances for BigCommerce?
You can see scheduled maintenances for BigCommerce and your other services by logging into your IncidentHub dashboard.
What services other than BigCommerce do you monitor?
Apart from BigCommerce, IncidentHub - as a status page aggregator - monitors 1125+ Cloud and SaaS status pages.
How can IncidentHub notify me about future BigCommerce outages?
IncidentHub is a vendor outage monitor and status page aggregator that can notify you about future BigCommerce outages using Email, Slack, PagerDuty, Discord, Webhooks, Freshdesk, and more.
How does IncidentHub differ from Downdetector in monitoring BigCommerce outages?
IncidentHub monitors BigCommerce's official status page directly, so you can see confirmed outages with component-level detail and history. IncidentHub can also send alerts and create a single status page for all your third-party services, including BigCommerce.