Trusted by 600+ Teams

Every Team Sees What's Relevant to Them

Create multiple, independent teams - each with its own set of monitored services, alert filtering settings, historical trends, notification channels, and public status page. Perfect for larger organizations to keep track of the health of their team-specific vendors independently.

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Every Team Sees What's Relevant to Them

The Problem : Different Teams, Different Needs

A single IncidentHub account shared across Engineering, Ops, and IT Support means everyone gets alerts for everything. The Ops team doesn't care about Zendesk outages. The IT support team doesn't care about GitHub CI/CD pipeline issues. Without teams, alerts become noise and noise gets ignored.

Keep Your Vendor Monitoring Organized with IncidentHub Teams

A Team is an independent sub-account inside an IncidentHub account. Teams let you manage different sets of monitored services, alert filtering settings, historical trends, notification channels, and status pages independently of each other. All within the admin boundaries of a single IncidentHub account.

Route Alerts to the Right Team

If both your Infrastructure and Platform teams need to monitor AWS, and they use different Slack channels for vendor alerts, create a Team for each team and create Slack integrations pointing to the right channel for each team. This keeps alerts completely independent with team-specific lifecycle filters, component filters, and type filters for each vendor.
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Manage Overlapping Vendors Smoothly

Your Infrastructure Team needs to monitor AWS EC2 and your Platform Team needs to monitor AWS CodeBuild. Create one IncidentHub Team for each and add AWS component filters for each team to monitor the right services.
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Some Teams Prefer Alerts, Some Prefer Status Pages

Each IncidentHub Team has its own set of monitored services and status page. For Teams that prefer alerts, use one of the many integrations to hook it up. For Teams that prefer to view the overall status, display their unified status page on a large monitor/TV screen.
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How Teams Work

Single Admin Boundary

Manage all your Teams from a single admin interface - your IncidentHub dashboard. Add/rename/delete Teams as needed.

Independent Monitoring

Each team has its own set of:

  • Monitored services
  • Alert filtering settings
  • Historical trends
  • Notification channels
  • White-labeled status page
  • Maintenance reminders

Easily Switch Between Teams

Move between teams quickly from your IncidentHub dashboard using the dropdown menu in the top left corner.

Global Service and Channel Limits

Teams do not have individual service and channel limits. The total number of services and channels in a team add up towards the global limits of your IncidentHub account. This allows flexibility in handling teams with different numbers of services.

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Frequently Asked Questions

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