Trusted by 500+ Teams
Scale Third-Party Monitoring Across Every Client
As an MSP, monitoring all your clients' SaaS dependencies is a must. IncidentHub tracks the status of all your services on one dashboard and sends instant alerts when any service goes down.
2-minute setup
No credit card required
Features
Unified Status Dashboard
Monitor All Your IT Vendors From One Place
Get a single, customizable status page for all your third-party services on a dedicated subdomain.
Track hundreds of cloud and SaaS vendors across your clients from one dashboard.
Display on NOC screens for real-time visibility.
Whitelabel with your MSP brand and colors.
Host it on your own domain.
Password protect for internal team access.
Your Vendor Watchdog
Be the First to Know When Your Clients' Services Go Down
Complement your IT expertise with 24/7 vendor monitoring.
IncidentHub tracks your vendors while you manage your clients' infrastructure.
Catch third-party issues before they impact your clients' business.
Provide proactive updates to your clients during vendor incidents.
IncidentHub scales with your business - track as many vendors as you need.
Smart Alert Routing
Relevant Alerts Without the Noise
Keep your team updated with alerts and status updates about ongoing outages and scheduled maintenance.
Filter alerts by service, component, and region.
Turn off maintenance alerts, outage alerts, or both for a service.
Get only incident start/end alerts for low-criticality services and all updates for high-criticality ones.
Route alerts to your existing tools.
Custom Integration and Automation
Plug Into Your Custom Workflows
Integrate with your custom applications, ticketing systems, and dashboards.
Webhook integration with complete outage and maintenance data.
Build custom alerting logic on top of IncidentHub APIs.
Automate ticket creation when vendors go down.
Historical Insights
Historical Outage and Maintenance Data
Make data-driven decisions based on vendors' historical reliability patterns.
View availability and maintenance history for each vendor up to 90 days old.
Complete incident timeline for each service.
See affected components at a glance for each outage.
Complete Coverage
Track Outages for Everything
Track outages for everything your MSP needs to be effective
Cloud Providers
Track infrastructure and cloud service availability
- Amazon Web Services
- Google Cloud Platform
- Microsoft Azure
- DigitalOcean
- Linode
- More...
Cloud Communication and Collaboration
Monitor your cloud communication and collaboration stack
- Zoom
- LoopUp
- Docusign
- Microsoft 365
- Google Workspace
- RingCentral
- More...
Cyber Security
Monitor your cyber security and zero trust network access stack
- Enclave
- Patch My PC
- Abnormal AI
- 1Password
- Kaseya
- Bitwarden
- More...
IT Management
Monitor your IT management tools
- Axcient
- Cisco Meraki
- Commvault
- ManageEngine
- Palo Alto Networks
- Ubiquiti
- More...
Network Monitoring and Management
Monitor your network monitoring and management tools
- Auvik
- LogicMonitor
- Domotz
- Atera
- More...
Security Awareness Training
Monitor your sec awareness training tools
- KnowBe4
- Barracuda PhishLine
- Huntress
- Hoxhunt
- More...
Still Have Concerns?
We get it. Adding another tool to your stack is a big decision. Here's how we address the most common concerns.
! Your Concern | ✓ How IncidentHub Addresses It |
|---|---|
"I'll get too many alerts and ignore them all" Alert fatigue is real. Nobody wants to be flooded with notifications. | Smart filtering Only get notified for services you actually use. Filter components/regions per service. Turn on/off maintenance alerts, outage alerts, or both for a service. Filter start/end/full lifecycle alerts per service. Watch theVideo tutorial. |
"I do not want any alerts at all" I want to monitor my third-party services but do not want any alerts. | Public status page A public status page with a summary of all your service statuses is automatically created for you on a dedicated subdomain. Display it on a large screen where everyone can see it, or pin it to your team communication channels. Watch theVideo tutorial. |
"This will take forever to set up properly" Some monitoring tools can take weeks to configure correctly. | See results in 2 minutes Add your services with components and you are done. Configure Slack/Discord/Email/MSTeams/PagerDuty/Webhooks if you want alerts. Watch theVideo tutorial. |
"I want a white-labeled status page" I want a status page that is branded with my company's logo and colors on my own domain. | Complete customization You can brand your status page with your own logo, title, and footer. You can host it on your own domain and password protect it to prevent unauthorized access. |
"How accurate is your alerting?" A monitoring system should be timely and accurate. | Real-time notifications IncidentHub monitors status pages, RSS feeds, APIs, and webhooks periodically and sends alerts as soon as it detects an outage or maintenance. |
"I don't want another service accessing my data" Privacy and security are important. | Zero access to your systems, code, or data We only monitor public status pages. No code access, no personal data. If you integrate Slack, Discord, Email, etc we store tokens/email address in an encrypted database. |
"Is it worth the money?" SaaS costs can add up quickly. | Free trial - no credit card required Start with a no-risk, no-obligation, 14-day free trial. Our paid plans start at just $35/month. You get 2 months free if you pay annually. Your ROI? Save 2 hours of debugging and the plan pays for itself. |
Not Convinced? Try it risk-free.Join hundreds of teams that trust IncidentHub. Start Free TrialNo credit card required Contact Us | |