Route Cloud Outage Alerts to PagerDuty
IncidentHub sends PagerDuty status page alerts for AWS, Google Cloud, Stripe, and 950+ other critical services. Correlate third-party service outages with PagerDuty incidents and ensure on-call engineers only get paged for business-critical failures.
Features
Route Cloud Outage Alerts to PagerDuty With Critical vs Non-Critical Separation
Not every AWS outage requires paging on-call engineers. Route business-critical service failures to high-urgency PagerDuty services with immediate escalation, while sending informational alerts to low-urgency services for next-business-day review.
Map critical vendors (payment APIs, production databases) to high-urgency PagerDuty services
Route non-critical vendors (analytics, internal tools) to low-urgency PagerDuty services
Reduce alert fatigue by separating 'need to know now' from 'can wait until morning'
Fine-tune alerts separately for each vendor - lifecycle (start, end, intermediate) and type (outage, maintenance, upcoming maintenance)
Send Cloud Vendor Alerts to the Right On-Call Teams
Different services need different responders. Route AWS infrastructure outages to your platform team's PagerDuty service, Stripe incidents to payments on-call, and Twilio failures to communications engineers - each with their own escalation chains.
Connect multiple PagerDuty services - one per IncidentHub Team
Route each Team's alerts to the right PagerDuty escalation matrix
Infrastructure team gets AWS/GCP alerts, application teams get API provider failures
Automatic incident assignment to the team that owns the affected dependency
Third-Party Service Alerts to PagerDuty for Your Critical Dependencies
Monitor every service that matters. Route outages from cloud infrastructure, payment processors, communication APIs, and 950+ critical dependencies to PagerDuty.
Cloud infrastructure: AWS, Google Cloud, Azure, Cloudflare, DigitalOcean
Revenue-critical SaaS: Stripe payments, Twilio SMS, SendGrid email
Application dependencies: Auth0, MongoDB Atlas, Supabase, PlanetScale, Redis Cloud
Developer infrastructure: GitHub, Vercel, Datadog, Docker Hub, Jenkins
Start Sending Cloud Outage Alerts to PagerDuty in Under 5 Minutes
Connect your PagerDuty services via integration keys. Test incident creation before enabling production alerts.
Standard PagerDuty Events API v2 integration - works with all PagerDuty plans
Set PagerDuty urgency levels (high/low) per monitored service for proper escalation
Test incident creation with sample alerts before going live
