Can other IncidentHub users see my private status page data?

No, your private status page data is not visible to other IncidentHub users. It is only visible to you and your team members who have access to your IncidentHub account, your public status page, and your alert channels.

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Monitor the Status Pages Only You Can Access

Enterprise cloud contracts often include access to private status APIs or SSO-protected status pages that give account-specific health information. IncidentHub monitors these private status pages for you along with your public ones.

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Monitor the Status Pages Only You Can Access

Monitor Private Status Pages and APIs Seamlessly

IncidentHub can ingest data from private status endpoints that are accessible only to authorized users. You provide the URL and authentication mechanism; IncidentHub monitors it at the same cadence as public status pages and sends the alerts to all your configured channels.

For Enterprise IT Teams

Enterprise IT teams with contracted cloud services, MSPs managing client environments with private monitoring endpoints, and organizations that have account-specific deployments who need to monitor their specific infrastructure rather than platform-wide status monitoring.

Different from Public Status Page Monitoring

Public status pages reflect platform-wide incidents across all their customer accounts. Private status pages reflect incidents affecting your specific account, region, or contracted services. You might be having a critical incident that's invisible on the public page.

Currently Supported Providers

We support Infor CloudSuite. More vendors are actively being added - you can request for other vendors at our support email.

How Private Status Page Ingestion Works

Configure URL and Authentication

Provide the URL and authentication mechanism to IncidentHub. We can support custom/unsupported providers on request. Your data are securely stored in IncidentHub's encrypted database.

Fetch and Register Component Filters

IncidentHub fetches the components - if any - from the private status page API. You can configure the filters in the same way as for any other vendor.

Periodic Polling

IncidentHub periodically polls the private status page/API and fetches the data at the same cadence as for public status pages.

Route Alerts to the Right Channels

Route alerts to the right channels using the same alert filtering settings as for public status pages.

Frequently Asked Questions

Ask us anything!

support@incidenthub.cloud

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