Is BigCommerce Storefront Down?
BigCommerce Storefront status is up
0 user reported issues - last 24 hours
Reported Issues by Category
Recent BigCommerce Storefront Outages
Is BigCommerce Storefront down right now? Based on our monitoring, it is currently operational. BigCommerce Storefront reported 11 outages in the last 30 days. Check below for the latest status updates, outage history, and real-time component monitoring for BigCommerce Storefront.
| Title | Date | Severity | State | Duration | Details |
|---|---|---|---|---|---|
Some products are not searchable in Storefront The issue causing some storefront searches to return incorrect results, including missing products and unexpected in-stock filtering. Our engineers ar... | 2026-11-04T18:41:06.630Z | - | Resolved | ~1 hour 52 min | View |
High Rate of Cloudflare Challenge Pages The BigCommerce platform is currently experiencing an abnormally high volume of automated traffic being directed at stores.
The engineering team has d... | 2026-10-28T03:11:29.855Z | Minor | Resolved | ~1 day 19 hours 18 min | View |
Degraded search availability across the platform We are currently experiencing degraded availability of Search across the platform. Some shoppers may see errors (HTTP 500) instead of search results.... | 2026-10-27T21:23:23.329Z | Minor | Resolved | ~1 hour 6 min | View |
Some Android shoppers on headless storefronts may be unable to reach checkout We are investigating an issue affecting some shoppers on headless storefronts who use Chrome on Android. Since approximately 15:46 UTC on October 25,... | 2026-10-26T12:07:59.438Z | Major | Resolved | ~2 hours 11 min | View |
Search availability reduced and latency increased Commerce Engineering is currently investigating issues with increased latency and reduced availability for search functionality | 2026-10-24T15:35:56.979Z | Minor | Resolved | ~3 hours 12 min | View |
Delays in Real-Time Event Processing We experienced delays in real-time event processing due to an issue within our messaging infrastructure.
The backlog has now cleared, and processing h... | 2026-10-24T13:08:10.001Z | - | Resolved | ~14 min | View |
Search Indexing Delays Affecting a Subset of US Stores Commerce Engineering is investigating an issue causing delays in product search indexing for a subset of US stores. Our team is working to identify th... | 2026-10-20T09:23:24.874Z | Minor | Resolved | ~1 hour 10 min | View |
Delayed product updates in storefront search Commerce engineers identified and mitigated an issue where a backlog of CRUD operations in entities delayed changes from appearing in storefront for u... | 2026-10-15T22:14:06.881Z | Minor | Resolved | ~1 min | View |
Some storefront searches returning incomplete results Some stores are seeing storefront searches return no results or miss products they should include. We've found the cause and are rolling out a fix. | 2026-10-14T18:32:55.571Z | Minor | Resolved | ~1 hour 29 min | View |
Storefront Search Stability Issues for Subset of US Stores Commerce Engineers are investigating an issue impacting latency and availability of storefront search requests for a subset of US stores. | 2026-10-14T09:08:45.010Z | Minor | Resolved | ~33 min | View |
BigCommerce Storefront 30-day Outage History
Total outages 11 | Last incident: November 4, 2026
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Read Article →Frequently Asked Questions
Is BigCommerce Storefront down right now?
No, BigCommerce Storefront is not reporting any issues.
How can I check if BigCommerce Storefront is experiencing an outage?
You can check if BigCommerce Storefront is experiencing an outage, service degradation, or maintenance by checking this page or by checking their official status page. BigCommerce Storefront had a total of 11 outages in the last 30 days.
What BigCommerce Storefront issues are currently reported?
View the BigCommerce Storefront outages section above for current problems affecting BigCommerce Storefront services.
How long will BigCommerce Storefront be down?
BigCommerce Storefront is not currently experiencing any issues. You can sign up for an IncidentHub account to get notified when BigCommerce Storefront has an outage or a scheduled maintenance and when it's back up. Alternatively, you can also keep checking their status page.
How can I stay updated on BigCommerce Storefront's status?
You can stay updated on BigCommerce Storefront's status by creating an account at IncidentHub. IncidentHub is a vendor outage monitor and status page aggregator that will notify you when BigCommerce Storefront has an outage or a scheduled maintenance and when it's back up.
How can I fine tune my alerts for BigCommerce Storefront's status?
You can fine tune your alerts for BigCommerce Storefront's status by selecting only those components that are relevant to you. You can also choose to be alerted for the start and end of an outage, or for all updates for an outage.
How do you detect BigCommerce Storefront outages?
We detect outages by monitoring BigCommerce Storefront's official status page periodically.
How do you detect BigCommerce Storefront maintenance?
We detect maintenances by monitoring BigCommerce Storefront's official status page periodically.
How do I report a BigCommerce Storefront outage?
You can report a BigCommerce Storefront outage by clicking on the "Report an outage" button at the top of this page.
How long does BigCommerce Storefront maintenance take?
BigCommerce Storefront's maintenance duration is usually announced on their official status page. You can also stay updated on BigCommerce Storefront's maintenance by creating an IncidentHub account.
How can I see scheduled maintenances for BigCommerce Storefront?
You can see scheduled maintenances for BigCommerce Storefront and your other services by logging into your IncidentHub dashboard.
What services other than BigCommerce Storefront do you monitor?
Apart from BigCommerce Storefront, IncidentHub - as a status page aggregator - monitors 1125+ Cloud and SaaS status pages.
How can IncidentHub notify me about future BigCommerce Storefront outages?
IncidentHub is a vendor outage monitor and status page aggregator that can notify you about future BigCommerce Storefront outages using Email, Slack, PagerDuty, Discord, Webhooks, Freshdesk, and more.
How does IncidentHub differ from Downdetector in monitoring BigCommerce Storefront outages?
IncidentHub monitors BigCommerce Storefront's official status page directly, so you can see confirmed outages with component-level detail and history. IncidentHub can also send alerts and create a single status page for all your third-party services, including BigCommerce Storefront.