Is Exact Online Down?
Exact Online is experiencing issues
0 user reported issues - last 24 hours
Reported Issues by Category
Recent Exact Online Outages
Is Exact Online down right now? Based on our monitoring, it is currently experiencing an outage. Exact Online reported 14 outages in the last 30 days. Check below for the latest status updates, outage history, and real-time component monitoring for Exact Online.
| Title | Date | Severity | State | Duration | Details |
|---|---|---|---|---|---|
Exact Online - Not able to upload files via other apps in the Exact Online app (NL) If you are using an iPhone, it might not be possible to upload files to Exact Online directly from another app. We are investigating the issue and we... | 2026-11-10T09:33:52.712Z | Minor | Ongoing | ~1 day 7 hours 52 min | View |
Exact Online - SODA files are not being imported (BE) You may experience that your received SODA files are not imported automatically and cannot be imported manually in your company. We are investigating... | 2026-11-06T11:01:31.605Z | Minor | Ongoing | ~5 days 6 hours 24 min | View |
Exact Online - ING 1.0 bank links do not retrieve statements (NL) You may experience that no statements are imported for the ING 1.0 bank link. We are investigating the issue. We will update this page once more infor... | 2026-11-06T10:23:59.051Z | Minor | Resolved | ~2 days 21 hours 2 min | View |
Exact Online - Multiple processes are not completed (UK) You may experience that multiple processes will not complete in Exact Online. This includes but is not limited to processing tax returns, bank imports... | 2026-11-06T09:21:17.007Z | Minor | Resolved | ~4 hours 17 min | View |
Exact Online - Oops errors when working in Exact Online (Global) You may experience Oops error messages or failed bank statement imports while working in Exact Online. We are investigating the issue and will update... | 2026-11-05T13:22:28.709Z | Minor | Resolved | ~19 hours 9 min | View |
Exact Online - Performance issues when choosing or switching user (NL) You may experience performance issues when choosing a user when you log in to Exact Online or when switching to a different user. This issue affects b... | 2026-11-04T07:47:03.319Z | Critical | Resolved | ~4 hours 29 min | View |
All products - Not able to convert from an Exact Product to Exact Online (Global) It is currently not possible to convert from other Exact products to Exact Online. We are investigating this issue and we will update this page as soo... | 2026-11-02T10:41:08.821Z | Minor | Resolved | ~23 hours 20 min | View |
Security precaution: Exact.com temporarily unavailable (NL/BE/DE) Due to the PHP2Shell vulnerability, we have temporarily shut down our systems as a precautionary measure. We are doing everything possible to restore... | 2026-10-21T20:46:42.209Z | Minor | Resolved | ~11 hours 2 min | View |
Exact Online - Delay in e-mail delivery (Global) You may experience that the e-mails sent from Exact Online are not arriving at the recipient. We are investigating the issue and will update this page... | 2026-10-21T13:32:24.901Z | Minor | Resolved | ~22 hours 7 min | View |
Exact Online - Entries from Mollie import incorrectly classified as 'Debit' or 'Credit' (NL) You may experience that entries created from a Mollie import are incorrectly classified as “Credit” when they should be “Debit,” and the other way aro... | 2026-10-19T13:11:14.157Z | Minor | Resolved | ~2 days 28 min | View |
Exact Online 30-day Outage History
Total outages 14 | Last incident: November 10, 2026
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Read Article →Frequently Asked Questions
Is Exact Online down right now?
Yes, Exact Online is experiencing an outage.
How can I check if Exact Online is experiencing an outage?
You can check if Exact Online is experiencing an outage, service degradation, or maintenance by checking this page or by checking their official status page. Exact Online had a total of 14 outages in the last 30 days.
What Exact Online issues are currently reported?
View the Exact Online outages section above for current problems affecting Exact Online services.
How long will Exact Online be down?
Exact Online is down. The duration of a service degradation or outage is not always known in advance. You can sign up for an IncidentHub account to get notified when Exact Online is back up or keep checking their status page.
How can I stay updated on Exact Online's status?
You can stay updated on Exact Online's status by creating an account at IncidentHub. IncidentHub is a vendor outage monitor and status page aggregator that will notify you when Exact Online has an outage or a scheduled maintenance and when it's back up.
How can I fine tune my alerts for Exact Online's status?
You can fine tune your alerts for Exact Online's status by selecting only those components that are relevant to you. You can also choose to be alerted for the start and end of an outage, or for all updates for an outage.
How do you detect Exact Online outages?
We detect outages by monitoring Exact Online's official status page periodically.
How do you detect Exact Online maintenance?
We detect maintenances by monitoring Exact Online's official status page periodically.
How do I report a Exact Online outage?
You can report a Exact Online outage by clicking on the "Report an outage" button at the top of this page.
How long does Exact Online maintenance take?
Exact Online's maintenance duration is usually announced on their official status page. You can also stay updated on Exact Online's maintenance by creating an IncidentHub account.
How can I see scheduled maintenances for Exact Online?
You can see scheduled maintenances for Exact Online and your other services by logging into your IncidentHub dashboard.
What services other than Exact Online do you monitor?
Apart from Exact Online, IncidentHub - as a status page aggregator - monitors 1125+ Cloud and SaaS status pages.
How can IncidentHub notify me about future Exact Online outages?
IncidentHub is a vendor outage monitor and status page aggregator that can notify you about future Exact Online outages using Email, Slack, PagerDuty, Discord, Webhooks, Freshdesk, and more.
How does IncidentHub differ from Downdetector in monitoring Exact Online outages?
IncidentHub monitors Exact Online's official status page directly, so you can see confirmed outages with component-level detail and history. IncidentHub can also send alerts and create a single status page for all your third-party services, including Exact Online.